Frequently asked questions (F.A.Q.)
Common questions
Q: If I order the product, will I get original CD?
A:Sorry, but we don't publish our software on CDs.
Q: If I reinstall my computer (Windows), will it be possible to use old registration key again or i need to contact Verysoft support?
A: There is no need to contact Verysoft support. When you need to activate the product, for example after Windows reinstallation, you should use your Activation code.
Q: If I have desktop and laptop computers, will it be possible to use single product license to activate both computers?
A: You have to purchase several licenses in order to use Verysoft products on several computers.
Q: If I change my computer, will it be possible to use old registration key or i need to contact Verysoft support?
A: License on Verysoft product is unlimitted in time and is intended to be used only on one computer. From time to time a hardware needs to be changed, so the EULA allows to change hardware no more than 2 times in a half of the year for FREE. There is no need to contact support, just use your old Activation code on new computer.
Q: Where can I find PAD-files for your software products?
A: You can find them by following next links:
WebCamSplitter: http://very-soft.com/storage/pads/wcs.xmlWebCamSplitter Pro: http://very-soft.com/storage/pads/wcspro.xml
WebVideoStreamer: http://very-soft.com/storage/pads/wvs.xml
AllProxy: http://very-soft.com/storage/pads/allproxy.xml
Questions about Blackberry themes
Q: I ordered your Blackberry theme and during its downloading I have lost the internet connection. Theme was not installed and I can not download it again. What shall I do next?
A: Unfortunately, we don't manage downloading processing. It's an authority of Blackberry Store. Please contact Blackberry Support Team for assistance. You can find contacts on this page: http://us.blackberry.com/support/blackberryappworld.jsp whether it contact forms or direct mail addresses.